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www.youtube.com – WXXV 25 – 2023-11-03 16:44:57

SUMMARY: This content discusses the benefits of using chatbots in customer service. It explains that chatbots offer 24/7 support, reduce response time, and lower costs for businesses. They are capable of handling both simple and complex queries, providing consistent and accurate information. Chatbots can enhance customer experience by personalizing interactions and offering proactive suggestions. Additionally, they can analyze customer data to gain insights and improve service. Despite their advantages, it is crucial to strike a balance by ensuring human assistance is available when necessary to avoid frustrating customers.

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Mississippi Department of Transportation holds conference to provide updates on road projects

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www.youtube.com – WLOX News – 2025-04-29 18:43:20

SUMMARY: The Mississippi Department of Transportation (MDOT) held a maintenance conference with over 200 employees, where Executive Director Brad White shared updates on road projects. Nearly every highway in South Mississippi is undergoing construction to improve or repair infrastructure. Major projects include widening I-10 in Harrison County to improve traffic flow, expected to be completed by 2027. The emergency bridge and road program, funded with $100 million but facing $900 million in applications, supports local bridge improvements. White emphasized the need for a state budget agreement to continue projects, assuring taxpayers that 97% of the budget directly funds road improvements.

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Over 200 MDOT maintenance employees across the state had a chance to hear some updated information at an annual maintenance conference.

For more Local News from WLOX: https://www.wlox.com/
For more YouTube Content: https://www.youtube.com/channel/UCQZgBHlQMqHUV_hf4_9jLLQ

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Living Local – Galleria BMW – BMW Experience

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www.youtube.com – WXXV 25 – 2025-04-29 12:37:33

SUMMARY: At Galleria BMW in Diabraville, Susie Davis explores the exceptional BMW shopping experience with Senior Client Advisor, Katie Zesara. Katie emphasizes a hospitable, personalized approach to car buying, offering a luxury experience complete with amenities like water, coffee, and snacks. Her role focuses on advising clients, not pressuring them to make a sale. Katie creates unique experiences, including personalized gifts and customized vehicle deliveries. She ensures that each customer’s needs are carefully considered through a tailored needs assessment. Whether buying a car or exploring BMW merchandise, Galleria BMW offers a welcoming and informative environment for all.

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Susie Davis highlights unique local businesses and events along the MS Gulf Coast

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Pascagoula diners help serve up parks, fields, fun

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www.youtube.com – WLOX News – 2025-04-29 11:51:33

SUMMARY: Pascagoula is funding its parks and recreation through a 2% tax on restaurant meals and drinks. Since 2013, this tax has generated about $1 million annually, supporting everything from playgrounds to a $10 million sports complex. The complex hosts weekend tournaments, boosting the local economy. Many residents were unaware of the tax’s impact but now see its value, funding not only new equipment but also park maintenance. For families, these parks offer more than just play areas; they create lasting memories, with many residents praising the tax as a worthy investment for the community’s future.

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Pascagoula is one of several Mississippi cities with a tax on prepared food and drinks at restaurants, bars and hotels.

For more Local News from WLOX: https://www.wlox.com/
For more YouTube Content: https://www.youtube.com/channel/UCQZgBHlQMqHUV_hf4_9jLLQ

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