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The new FAFSA was supposed to be easier to use. Technical glitches have made it anything but.

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Tayler Monts wasted no time filling out her financial aid form for college. The senior at KIPP High School in Camden, New Jersey, plans to be the first person in her family to pursue a higher education. She got started on the latest Free Application for Federal Student Aid (FAFSA) shortly after its Dec. 30 online debut. 

But she was confused by a question on the form, phrased as a double negative, she said. “I couldn’t go back in to fix it, even though on the website it says that I should theoretically be able to edit it.” She’s tried calling the Federal Student Aid hotline for help to no avail. “The lines are busy, so I’ve never gotten through.”

The new and shorter FAFSA was supposed to be easier to use. In fact, nearly 4 million people have submitted the 2024-’25 form since it became available, according to Secretary of Education Miguel Cardona. “And many are getting through those forms in record time,” he said Feb. 12 during a press call. For others, the opposite is true. Technical issues have prevented families from revising, completing or submitting the application. Students whose parents lack Social Security numbers are a key group of applicants unable to finish the form because of a system glitch. 

A $1.8 billion error in the formula that specifies how much aid students get also caused confusion because it didn’t account for inflation. This led to some students who qualify for financial assistance reportedly being told they did not. The Department of Education has since fixed that problem, but other hiccups remain, leading to fears that colleges won’t be able to process families’ financial data until shortly before the May 1 deadline students generally have to commit to a college. The snafus could see students choosing colleges without knowing the financial assistance they might receive or putting off college because they refuse to take that risk or have lost patience with the process entirely, experts contend.

“It’s a huge problem,” said Wil Del Pilar, senior vice president of the Education Trust, which advocates for students, especially those of color or with low incomes, to achieve academic excellence. “It’s going to create equity issues, especially for those students who are the most dependent on financial aid, and we know that low-income students and students of color depend more on financial aid to finance their college education. If you don’t know before you have to make a deposit to an institution if you’re going to have enough aid to go, why would you do that? I’m concerned that it’s going to significantly impact the college-going decisions that students are making.”

Each year, roughly 17 million students use the FAFSA — most of whom are young women. During the 2021-’22 cycle, just over 11 million women students applied for aid using the form, compared with about 6.5 million men. Del Pilar fears that vulnerable students might decide to take a year off from college because of FAFSA difficulties, noting that many who paused their higher education when the COVID-19 pandemic began never returned. He doesn’t want to see a repeat of that trend.

Del Pilar, also a former financial aid counselor at Loyola Marymount University, said colleges can’t even begin putting a student’s financial aid award letter together until they receive the applicant’s financial data from the federal government. Colleges, he added, are desperately waiting to get that information, as are scholarship organizations such as Native Forward Scholars Fund.

“One of the main documents we use to verify [student] need is the FAFSA form,” said Angelique Albert, CEO of Native Forward, which provides scholarships to Native American students. “That will show any awards that they’ve gotten from the federal government. It will show the expected family contributions, and then it will show what is left for them to be able to go to college. So what is their unmet need to go to that particular school — we fund based on that document.”

Errors on the FAFSA or processing delays may restrict the scale of the scholarship a student receives from Native Forward, Albert said. There’s also the matter of the tremendous mental health strain put on students whose futures are often riding on these financial aid outcomes.

These students “feel a lot of anxiety,” explained Destiny Bingham, a counselor at KIPP High School in Camden with a caseload of 75 students applying for college, including Monts. “‘What’s going to happen with my future?’” Bingham said they ask.And I have those concerns, too, because I’ve been working with these students for four years now. We’ve been having these conversations for a long time, and it just looks like the students who are most in need of these resources, who are the reason that FAFSA exists, are unable to benefit from it.”

Monts, who wants to study computer engineering and enroll in a technical college, said she’s contemplating attending two schools. One is better than the other, she said, but she won’t be able to make a decision until the colleges present her with financial aid award letters based on her FAFSA.

“I want to go to the better school, but the better school is more expensive,” Monts said. “Not knowing how much FAFSA is willing to give me kind of affects that because I don’t want to be in debt for the rest of my life.”

In response to the mounting criticisms about the FAFSA rollout, Department of Education officials announced both this week and last that it is taking steps to ensure colleges obtain and process student financial data as soon as possible. Those steps include the launch of the FAFSA College Support Strategy whereby the agency is deploying federal personnel to support high-needs institutions such as tribal colleges and historically Black colleges and universities.

“We’re setting up a concierge service,” Cardona said Monday. “We’re allocating $50 million in funding for technical assistance and support, and we’re releasing tools to help institutions by February 16. We will be releasing test versions of student records so that every college can make sure their systems are ready.”

To speed up the financial aid application process, the Department of Education announced Feb. 13 that an IRS data exchange will allow it to obtain families’ income information from tax records. This will eliminate the need for families to hand over sensitive documentation that requires verification, and the move may especially benefit applicants with undocumented immigrant parents who don’t have Social Security numbers or want to avoid submitting information that would reveal their immigration status. Annually, undocumented immigrants pay an estimated $12 billion in taxes

Despite steps to make the FAFSA process “less cumbersome for families,” as Cardona said, it is unclear when other wrinkles in the rollout of the new form will be ironed out. A department spokesperson on Feb. 12 said that the agency did not receive the funding it needs from Congress to hire additional customer service personnel to walk students and their families through FAFSA snags. Additionally, a spokesperson said the department could not pinpoint when applicants whose parents don’t have Social Security numbers will be able to complete the document. The official did confirm with The 19th that students in that predicament may fill out a paper FAFSA 

“Our hope is to make the online form available to all families, including parents without Social Security numbers, in the coming weeks,” the official said. “Although the paper form is an option for families now, waiting for the online form is another alternative that could be easier for many families.”

The Free Application for Federal Student Aid (FAFSA) form for the school year from July 1, 2018, to June 30, 2019. (AP Photo/Jon Elswick)

Since paper applications are reportedly processed after their digital counterparts, some experts say that completing the FAFSA virtually is still the best option. But simply connecting to the internet is often a challenge for Native Forward scholars, Albert said. Many live in rural communities without broadband access, so the organization makes special arrangements for them to complete their financial aid forms online.

“They’re not even able to do it from their phone because they don’t have that access,” Albert said. “We have the student emergency fund, and from that fund, we’ve paid for scholars to have gas money to travel into cities so that they could have access to the internet. That is a problem in some of our communities. I think that’s something that we need to address on a broader scale.”

Shavar Jeffries, CEO of the KIPP Foundation, which trains educators to teach in its national network of public charter schools, said that students and their families don’t have a moment to lose when it comes to the FAFSA, the newest version of which came out months later than standard. Typically, the FAFSA for the upcoming academic year is available Oct. 1. Given the delays and the rollout difficulties, Jeffries would like the government to get applicants the information they need promptly. Since many KIPP students are from economically disadvantaged communities and among the first members of their family to go to college, he doesn’t want them to face additional barriers.

“Every day that there is a delay, it definitely increases the risk that some number of young people who can attend and graduate from college won’t be able to do so,” he said.

On Feb. 12, education leaders in the Senate and House of Representatives, as well as 106 of their colleagues, urged Cardona to address the issues with the new FAFSA in a letter led by Sens. Bernie Sanders and Patty Murray and Rep. Bobby Scott. Sanders chairs the Senate Committee on Health, Education, Labor, and Pensions, and Scott is a ranking member of the House Committee on Education and the Workforce. The lawmakers asked the Education Department to clarify how it will inform the public of further delays in FAFSA processing and to provide clear timelines about its plans so families can make the best decisions about higher education for their children.

The updates to the FAFSA are expected to help an additional 610,000 students qualify for a federal Pell grant, and another 1.5 million students qualify for the maximum Pell award, the lawmakers noted. But they also pointed out that the problems with the 2024-’25 FAFSA rollout stem largely from the fact that the Department of Education didn’t receive sufficient funding to release a new form after Congress passed the FAFSA Simplification Act in 2020 to ease the process for millions of applicants.

“The federal government wanted to make the FAFSA form more simple because it can be a bit convoluted at times — and to make it easier for families to fill out and to make it easier for higher education institutions to provide accurate, clear information to families about financial aid awards,” Jeffries said. “That was very well intended. Unfortunately, the execution of those intentions hasn’t been ideal.”

This article first appeared on Mississippi Today and is republished here under a Creative Commons license.

Mississippi Today

On this day in 1898

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mississippitoday.org – Jerry Mitchell – 2025-02-22 07:00:00

Feb. 22, 1898

Lavinia Baker and her five surviving children. A white mob set fire to their house and fatally shot and killed her husband, Frazier Baker, and baby girl Julia on Feb. 22, 1898. Left to right: Sarah; Lincoln, Lavinia; Wille; Cora, Rosa Credit: Wikipedia

Frazier Baker, the first Black postmaster of the small town of Lake City, South Carolina, and his baby daughter, Julia, were killed, and his wife and three other daughters were injured when a lynch mob attacked

When President William McKinley appointed Baker the previous year, local whites began to attack Baker’s abilities. Postal inspectors determined the accusations were unfounded, but that didn’t halt those determined to destroy him. 

Hundreds of whites set fire to the post office, where the Bakers lived, and reportedly fired up to 100 bullets into their home. Outraged citizens in town wrote a resolution describing the attack and 25 years of “lawlessness” and “bloody butchery” in the area. 

Crusading journalist Ida B. Wells wrote the White House about the attack, noting that the family was now in the Black hospital in Charleston “and when they recover sufficiently to be discharged, they) have no dollar with which to buy food, shelter or raiment. 

McKinley ordered an investigation that led to charges against 13 men, but no one was ever convicted. The family left South Carolina for Boston, and later that year, the first nationwide civil rights organization in the U.S., the National Afro-American Council, was formed. 

In 2019, the Lake City post office was renamed to honor Frazier Baker. 

“We, as a family, are glad that the recognition of this painful event finally happened,” his great-niece, Dr. Fostenia Baker said. “It’s long overdue.”

This article first appeared on Mississippi Today and is republished here under a Creative Commons license.

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Memorial Health System takes over Biloxi hospital, what will change?

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mississippitoday.org – Roy Howard Community Journalism Center – 2025-02-21 15:22:00

by Justin Glowacki  with contributions from Rasheed Ambrose, Javion Henry, McKenna Klamm, Matt Martin and Aidan Tarrant

BILOXI – On Feb. 1, Memorial Health System officially took over Merit Health Biloxi, solidifying its position as the dominant healthcare provider in the region. According to Fitch Ratings, Memorial now controls more than 85% of the local health care market.

This isn’t Memorial’s first hospital acquisition. In 2019, it took over Stone County Hospital and expanded services. Memorial considers that transition a success and expects similar results in Biloxi.

However, health care experts caution that when one provider dominates a market, it can lead to higher prices and fewer options for patients.

Expanding specialty care and services

Kristian Spear, Hospital Administrator at Memorial Hospital Biloxi, speaks on the hospital’s acquisition and future goals for improvement. (RHCJC News)

One of the biggest benefits of the acquisition, according to Kristian Spear, the new administrator of Memorial Hospital Biloxi, will be access to Memorial’s referral network.

By joining Memorial’s network, Biloxi patients will have access to more services, over 40 specialties and over 100 clinics.

“Everything that you can get at Gulfport, you will have access to here through the referral system,” Spear said.

One of the first improvements will be the reopening of the Radiation Oncology Clinic at Cedar Lake, which previously shut down due to “availability shortages,” though hospital administration did not expand on what that entailed.

“In the next few months, the community will see a difference,” Spear said. “We’re going to bring resources here that they haven’t had.”

Beyond specialty care, Memorial is also expanding hospital services and increasing capacity. Angela Benda, director of quality and performance improvement at Memorial Hospital Biloxi, said the hospital is focused on growth.

“We’re a 153-bed hospital, and we average a census of right now about 30 to 40 a day. It’s not that much, and so, the plan is just to grow and give more services,” Benda said. “So, we’re going to expand on the fifth floor, open up more beds, more admissions, more surgeries, more provider presence, especially around the specialties like cardiology and OB-GYN and just a few others like that.”

For patient Kenneth Pritchett, a Biloxi resident for over 30 years, those changes couldn’t come soon enough.

Keneth Pritchett, a Biloxi resident for over 30 years, speaks on the introduction of new services at Memorial Hospital Biloxi. (RHCJC News) Credit: Larrison Campbell, Mississippi Today

Pritchett, who was diagnosed with congestive heart failure, received treatment at Merit Health Biloxi. He currently sees a cardiologist in Cedar Lake, a 15-minute drive on the interstate. He says having a cardiologist in Biloxi would make a difference.

“Yes, it’d be very helpful if it was closer,” Pritchett said. “That’d be right across the track instead of going on the interstate.”

Beyond specialty services and expanded capacity, Memorial is upgrading medical equipment and renovating the hospital to improve both function and appearance. As far as a timeline for these changes, Memorial said, “We are taking time to assess the needs and will make adjustments that make sense for patient care and employee workflow as time and budget allow.”

Unanswered questions: insurance and staffing

As Memorial Health System takes over Merit Health Biloxi, two major questions remain:

  1. Will patients still be covered under the same insurance plans?
  2. Will current hospital staff keep their jobs?

Insurance Concerns

Memorial has not finalized agreements with all insurance providers and has not provided a timeline for when those agreements will be in place.

In a statement, the hospital said:

“Memorial recommends that patients contact their insurance provider to get their specific coverage questions answered. However, patients should always seek to get the care they need, and Memorial will work through the financial process with the payers and the patients afterward.”

We asked Memorial Health System how the insurance agreements were handled after it acquired Stone County Hospital. They said they had “no additional input.”

What about hospital staff?

According to Spear, Merit Health Biloxi had around 500 employees.

“A lot of the employees here have worked here for many, many years. They’re very loyal. I want to continue that, and I want them to come to me when they have any concerns, questions, and I want to work with this team together,” Spear said.

She explained that there will be a 90-day transitional period where all employees are integrated into Memorial Health System’s software.

“Employees are not going to notice much of a difference. They’re still going to come to work. They’re going to do their day-to-day job. Over the next few months, we will probably do some transitioning of their computer system. But that’s not going to be right away.”

The transition to new ownership also means Memorial will evaluate how the hospital is operated and determine if changes need to be made.

“As we get it and assess the different workflows and the different policies, there will be some changes to that over time. Just it’s going to take time to get in here and figure that out.”

During this 90-day period, Erin Rosetti, Communications Manager at Memorial Health System said, “Biloxi employees in good standing will transition to Memorial at the same pay rate and equivalent job title.”

Kent Nicaud, President and CEO of Memorial Health System, said in a statement that the hospital is committed to “supporting our staff and ensuring they are aligned with the long-term vision of our health system.”

What research says about hospital consolidations

While Memorial is promising improvements, larger trends in hospital mergers raise important questions.

Research published by the Rand Corporation, a nonprofit, nonpartisan research organization, found that research into hospital consolidations reported increased prices anywhere from 3.9% to 65%, even among nonprofit hospitals.

Source: Liu, Jodi L., Zachary M. Levinson, Annetta Zhou, Xiaoxi Zhao, PhuongGiang Nguyen, and Nabeel Qureshi, Environmental Scan on Consolidation Trends and Impacts in Health Care Markets. Santa Monica, CA: RAND Corporation, 2022.

The impact on patient care is mixed. Some studies suggest merging hospitals can streamline services and improve efficiency. Others indicate mergers reduce competition, which can drive up costs without necessarily improving care.

When asked about potential changes to the cost of care, hospital leaders declined to comment until after negations with insurance companies are finalized, but did clarify Memorial’s “prices are set.”

“We have a proven record of being able to go into institutions and transform them,” said Angie Juzang, Vice President of Marketing and Community Relations at Memorial Health System.

When Memorial acquired Stone County Hospital, it expanded the emergency room to provide 24/7 emergency room coverage and renovated the interior.

When asked whether prices increased after the Stone County acquisition, Memorial responded:

“Our presence has expanded access to health care for everyone in Stone County and the surrounding communities. We are providing quality healthcare, regardless of a patient’s ability to pay.”

The response did not directly address whether prices went up — leaving the question unanswered.

The bigger picture: Hospital consolidations on the rise

According to health care consulting firm Kaufman Hall, hospital mergers and acquisitions are returning to pre-pandemic levels and are expected to increase through 2025.

Hospitals are seeking stronger financial partnerships to help expand services and remain stable in an uncertain health care market.

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Source: Kaufman Hall M&A Review

Proponents of hospital consolidations argue mergers help hospitals operate more efficiently by:

  • Sharing resources.
  • Reducing overhead costs.
  • Negotiating better supply pricing.

However, opponents warn few competitors in a market can:

  • Reduce incentives to lower prices.
  • Slow wage increases for hospital staff.
  • Lessen the pressure to improve services.

Leemore Dafny, PhD, a professor at Harvard and former deputy director for health care and antitrust at the Federal Trade Commission’s Bureau of Economics, has studied hospital consolidations extensively.

In testimony before Congress, she warned: “When rivals merge, prices increase, and there’s scant evidence of improvements in the quality of care that patients receive. There is also a fair amount of evidence that quality of care decreases.”

Meanwhile, an American Hospital Association analysis found consolidations lead to a 3.3% reduction in annual operating expenses and a 3.7% reduction in revenue per patient.

This article first appeared on Mississippi Today and is republished here under a Creative Commons license.

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Adopted people face barriers obtaining birth certificates. Some lawmakers point to murky opposition from judges

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mississippitoday.org – Michael Goldberg – 2025-02-21 10:00:00

When Judi Cox was 18, she began searching for her biological mother. Two weeks later she discovered her mother had already died. 

Cox, 41, was born in Gulfport. Her mother was 15 and her father didn’t know he had a child. He would discover his daughter’s existence only when, as an adult, she took an ancestry test and matched with his niece. 

It was this opaque family history, its details coming to light through a convergence of tragedy and happenstance, that led Cox to seek stronger legal protections for adopted people in Mississippi. Ensuring adopted people have access to their birth certificates has been a central pillar of her advocacy on behalf of adoptees. But legislative proposals to advance such protections have died for years, including this year.  

Cox said the failure is an example of discrimination against adopted people in Mississippi — where adoption has been championed as a reprieve for mothers forced into giving birth as a result of the state’s abortion ban. 

“A lot of people think it’s about search and reunion, and it’s not. It’s about having equal rights. I mean, everybody else has their birth certificate,” Cox said. “Why should we be denied ours?”

Mississippi lawmakers who have pushed unsuccessfully for legislation to guarantee adoptees access to their birth certificate have said, in private emails to Cox and interviews with Mississippi Today, that opposition comes from judges.

 “There are a few judges that oppose the bill from what I’ve heard,” wrote Republican Sen. Angela Hill in a 2023 email. 

Hill was recounting opposition to a bill that died during the 2023 legislative session, but a similar measure in 2025 met the same fate. In an interview this month, Hill said she believed the political opposition to the legislation could be bound up with personal interest.

“Somebody in a high place doesn’t want an adoption unsealed,” Hill said. “I don’t know who we’re protecting from somebody finding their birth parents,” Hill said. “But it leads you to believe some people have a very strong interest in keeping adoption records sealed. Unless it’s personal, I don’t understand it.”

In another 2023 email to Cox reviewed by Mississippi Today, Republican Rep. Lee Yancey wrote that some were concerned the bill “might be a deterrent to adoption if their identities were disclosed.”

The 2023 legislative session was the first time a proposal to guarantee adoptees access to their birth certificates was introduced under the state’s new legal landscape surrounding abortion.

In 2018, Mississippi enacted a law that banned most abortions after 15 weeks. The state’s only abortion clinic challenged the law, and that became the case that the U.S. Supreme Court used in 2022 to overturn Roe v. Wade, its landmark 1973 ruling that established a nationwide right to abortion.

Roe v. Wade had rested in part on a woman’s right to privacy, a legal framework Mississippi’s Solicitor General successfully undermined in Dobbs v. Jackson Women’s Health Organization. Before that ruling, anti-abortion advocates had feared allowing adoptees to obtain their birth certificates could push women toward abortion rather than adoption.

Abortion would look like a better option for parents who feared future contact or disclosure of their identities, the argument went. With legal access to abortion a thing of the past in Mississippi, Cox said she sees a contradiction.

“Mississippi does not recognize privacy in that matter, as far as abortions and all that. So if you don’t acknowledge it in an abortion setting, how can you do it in an adoption setting?” Cox said. “You can’t pick and choose whether you’re going to protect my privacy.”

Opponents to legislation easing access to birth certificates for adoptees have also argued that such proposals would unfairly override previous affidavits filed by birth parents requesting privacy.

The 2025 bill, proposed by Republican Rep. Billy Calvert, would direct the state Bureau of Vital Records to issue adoptees aged 21 and older a copy of their original birth certificate.

The bill would also have required the Bureau to prepare a form parents could use to indicate their preferences regarding contact from an adoptee. That provision, along with existing laws that guard against stalking, would give adoptees access to their birth certificate while protecting parents who don’t wish to be contacted, Cox said.

In 2021, Cox tried to get a copy of her birth certificate. She asked Lauderdale County Chancery Judge Charlie Smith, who is now retired, to unseal her adoption records. The Judge refused because Cox had already learned the identity of her biological parents, emails show.

“With the information that you already have, Judge Smith sees no reason to grant the request to open the sealed adoption records at this time,” wrote Tawanna Wright, administrator for the 12th District Chancery Court in Meridian. “If you would like to formally file a motion and request a hearing, you are certainly welcome to do so.”

In her case and others, judges often rely on a subjective definition of what constitutes a “good cause” for unsealing records, Cox said. Going through the current legal process for unsealing records can be costly, and adoptees can’t always control when and how they learn the identity of their biological parents, Cox added.

After Cox’s biological mother died, her biological uncle was going through her things and came across the phone number for Cox’s adoptive parents. He called them.

“My adoptive mom then called to tell me the news — just hours after learning I was expecting my first child,” Cox said.

This article first appeared on Mississippi Today and is republished here under a Creative Commons license.

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