Mississippi Today
The new FAFSA was supposed to be easier to use. Technical glitches have made it anything but.
Tayler Monts wasted no time filling out her financial aid form for college. The senior at KIPP High School in Camden, New Jersey, plans to be the first person in her family to pursue a higher education. She got started on the latest Free Application for Federal Student Aid (FAFSA) shortly after its Dec. 30 online debut.
But she was confused by a question on the form, phrased as a double negative, she said. “I couldn’t go back in to fix it, even though on the website it says that I should theoretically be able to edit it.” She’s tried calling the Federal Student Aid hotline for help to no avail. “The lines are busy, so I’ve never gotten through.”
The new and shorter FAFSA was supposed to be easier to use. In fact, nearly 4 million people have submitted the 2024-’25 form since it became available, according to Secretary of Education Miguel Cardona. “And many are getting through those forms in record time,” he said Feb. 12 during a press call. For others, the opposite is true. Technical issues have prevented families from revising, completing or submitting the application. Students whose parents lack Social Security numbers are a key group of applicants unable to finish the form because of a system glitch.
A $1.8 billion error in the formula that specifies how much aid students get also caused confusion because it didn’t account for inflation. This led to some students who qualify for financial assistance reportedly being told they did not. The Department of Education has since fixed that problem, but other hiccups remain, leading to fears that colleges won’t be able to process families’ financial data until shortly before the May 1 deadline students generally have to commit to a college. The snafus could see students choosing colleges without knowing the financial assistance they might receive or putting off college because they refuse to take that risk or have lost patience with the process entirely, experts contend.
“It’s a huge problem,” said Wil Del Pilar, senior vice president of the Education Trust, which advocates for students, especially those of color or with low incomes, to achieve academic excellence. “It’s going to create equity issues, especially for those students who are the most dependent on financial aid, and we know that low-income students and students of color depend more on financial aid to finance their college education. If you don’t know before you have to make a deposit to an institution if you’re going to have enough aid to go, why would you do that? I’m concerned that it’s going to significantly impact the college-going decisions that students are making.”
Each year, roughly 17 million students use the FAFSA — most of whom are young women. During the 2021-’22 cycle, just over 11 million women students applied for aid using the form, compared with about 6.5 million men. Del Pilar fears that vulnerable students might decide to take a year off from college because of FAFSA difficulties, noting that many who paused their higher education when the COVID-19 pandemic began never returned. He doesn’t want to see a repeat of that trend.
Del Pilar, also a former financial aid counselor at Loyola Marymount University, said colleges can’t even begin putting a student’s financial aid award letter together until they receive the applicant’s financial data from the federal government. Colleges, he added, are desperately waiting to get that information, as are scholarship organizations such as Native Forward Scholars Fund.
“One of the main documents we use to verify [student] need is the FAFSA form,” said Angelique Albert, CEO of Native Forward, which provides scholarships to Native American students. “That will show any awards that they’ve gotten from the federal government. It will show the expected family contributions, and then it will show what is left for them to be able to go to college. So what is their unmet need to go to that particular school — we fund based on that document.”
Errors on the FAFSA or processing delays may restrict the scale of the scholarship a student receives from Native Forward, Albert said. There’s also the matter of the tremendous mental health strain put on students whose futures are often riding on these financial aid outcomes.
These students “feel a lot of anxiety,” explained Destiny Bingham, a counselor at KIPP High School in Camden with a caseload of 75 students applying for college, including Monts. “‘What’s going to happen with my future?’” Bingham said they ask. “And I have those concerns, too, because I’ve been working with these students for four years now. We’ve been having these conversations for a long time, and it just looks like the students who are most in need of these resources, who are the reason that FAFSA exists, are unable to benefit from it.”
Monts, who wants to study computer engineering and enroll in a technical college, said she’s contemplating attending two schools. One is better than the other, she said, but she won’t be able to make a decision until the colleges present her with financial aid award letters based on her FAFSA.
“I want to go to the better school, but the better school is more expensive,” Monts said. “Not knowing how much FAFSA is willing to give me kind of affects that because I don’t want to be in debt for the rest of my life.”
In response to the mounting criticisms about the FAFSA rollout, Department of Education officials announced both this week and last that it is taking steps to ensure colleges obtain and process student financial data as soon as possible. Those steps include the launch of the FAFSA College Support Strategy whereby the agency is deploying federal personnel to support high-needs institutions such as tribal colleges and historically Black colleges and universities.
“We’re setting up a concierge service,” Cardona said Monday. “We’re allocating $50 million in funding for technical assistance and support, and we’re releasing tools to help institutions by February 16. We will be releasing test versions of student records so that every college can make sure their systems are ready.”
To speed up the financial aid application process, the Department of Education announced Feb. 13 that an IRS data exchange will allow it to obtain families’ income information from tax records. This will eliminate the need for families to hand over sensitive documentation that requires verification, and the move may especially benefit applicants with undocumented immigrant parents who don’t have Social Security numbers or want to avoid submitting information that would reveal their immigration status. Annually, undocumented immigrants pay an estimated $12 billion in taxes.
Despite steps to make the FAFSA process “less cumbersome for families,” as Cardona said, it is unclear when other wrinkles in the rollout of the new form will be ironed out. A department spokesperson on Feb. 12 said that the agency did not receive the funding it needs from Congress to hire additional customer service personnel to walk students and their families through FAFSA snags. Additionally, a spokesperson said the department could not pinpoint when applicants whose parents don’t have Social Security numbers will be able to complete the document. The official did confirm with The 19th that students in that predicament may fill out a paper FAFSA.
“Our hope is to make the online form available to all families, including parents without Social Security numbers, in the coming weeks,” the official said. “Although the paper form is an option for families now, waiting for the online form is another alternative that could be easier for many families.”
Since paper applications are reportedly processed after their digital counterparts, some experts say that completing the FAFSA virtually is still the best option. But simply connecting to the internet is often a challenge for Native Forward scholars, Albert said. Many live in rural communities without broadband access, so the organization makes special arrangements for them to complete their financial aid forms online.
“They’re not even able to do it from their phone because they don’t have that access,” Albert said. “We have the student emergency fund, and from that fund, we’ve paid for scholars to have gas money to travel into cities so that they could have access to the internet. That is a problem in some of our communities. I think that’s something that we need to address on a broader scale.”
Shavar Jeffries, CEO of the KIPP Foundation, which trains educators to teach in its national network of public charter schools, said that students and their families don’t have a moment to lose when it comes to the FAFSA, the newest version of which came out months later than standard. Typically, the FAFSA for the upcoming academic year is available Oct. 1. Given the delays and the rollout difficulties, Jeffries would like the government to get applicants the information they need promptly. Since many KIPP students are from economically disadvantaged communities and among the first members of their family to go to college, he doesn’t want them to face additional barriers.
“Every day that there is a delay, it definitely increases the risk that some number of young people who can attend and graduate from college won’t be able to do so,” he said.
On Feb. 12, education leaders in the Senate and House of Representatives, as well as 106 of their colleagues, urged Cardona to address the issues with the new FAFSA in a letter led by Sens. Bernie Sanders and Patty Murray and Rep. Bobby Scott. Sanders chairs the Senate Committee on Health, Education, Labor, and Pensions, and Scott is a ranking member of the House Committee on Education and the Workforce. The lawmakers asked the Education Department to clarify how it will inform the public of further delays in FAFSA processing and to provide clear timelines about its plans so families can make the best decisions about higher education for their children.
The updates to the FAFSA are expected to help an additional 610,000 students qualify for a federal Pell grant, and another 1.5 million students qualify for the maximum Pell award, the lawmakers noted. But they also pointed out that the problems with the 2024-’25 FAFSA rollout stem largely from the fact that the Department of Education didn’t receive sufficient funding to release a new form after Congress passed the FAFSA Simplification Act in 2020 to ease the process for millions of applicants.
“The federal government wanted to make the FAFSA form more simple because it can be a bit convoluted at times — and to make it easier for families to fill out and to make it easier for higher education institutions to provide accurate, clear information to families about financial aid awards,” Jeffries said. “That was very well intended. Unfortunately, the execution of those intentions hasn’t been ideal.”
This article first appeared on Mississippi Today and is republished here under a Creative Commons license.
Mississippi Stories Videos
Mississippi Stories: Michael May of Lazy Acres
In this episode of Mississippi Stories, Mississippi Today Editor-at-Large Marshall Ramsey takes a trip to Lazy Acres. In 1980, Lazy Acres Christmas tree farm was founded in Chunky, Mississippi by Raburn and Shirley May. Twenty-one years later, Michael and Cathy May purchased Lazy Acres. Today, the farm has grown into a multi seasonal business offering a Bunny Patch at Easter, Pumpkin Patch in the fall, Christmas trees and an spectacular Christmas light show. It’s also a masterclass in family business entrepreneurship and agricultural tourism.
For more videos, subscribe to Mississippi Today’s YouTube channel.
This article first appeared on Mississippi Today and is republished here under a Creative Commons license.
Mississippi Today
On this day in 1921
Jan. 21, 1921
George Washington Carver became one of the first Black experts to testify before Congress.
His unlikely road to Washington began after his birth in Missouri, just before the Civil War ended. When he was a week old, he and his mother and his sister were kidnapped by night raiders. The slaveholder hired a man to track them down, but the only one the man could locate was George, and the slaveholder exchanged a race horse for George’s safe return. George and his brother were raised by the slaveholder and his wife.
The couple taught them to read and write. George wound up attending a school for Black children 10 miles away and later tried to attend Highland University in Kansas, only to get turned away because of the color of his skin. Then he attended Simpson College in Indianola, Iowa, before becoming the first Black student at what is now Iowa State University, where he received a Master’s of Science degree and became the first Black faculty member.
Booker T. Washington then invited Carver to head the Tuskegee Institute’s Agriculture Department, where he found new uses for peanuts, sweet potatoes, soybeans and other crops.
In the past, segregation would have barred Carver’s testimony before Congress, but white peanut farmers, desperate to convince lawmakers about the need for a tariff on peanuts because of cheap Chinese imports, believed Carver could captivate them — and captivate he did, detailing how the nut could be transformed into candy, milk, livestock feed, even ink.
“I have just begun with the peanut,” he told lawmakers.
Impressed, they passed the Fordney-McCumber Tariff of 1922.
In addition to this work, Carver promoted racial harmony. From 1923 to 1933, he traveled to white Southern colleges for the Commission on Interracial Cooperation. Time magazine referred to him as a “Black Leonardo,” and he died in 1943.
That same year, the George Washington Carver Monument complex, the first national park honoring a Black American, was founded in Joplin, Missouri.
This article first appeared on Mississippi Today and is republished here under a Creative Commons license.
Mississippi Today
Legislative recap: 2025 tax cut battle has been joined
After relatively brief debate and questioning given its magnitude, the state House passed the first meaningful legislation of the new session: House Bill 1, a measure that would eliminate the state income tax, trim taxes on non-prepared food and raise sales and gasoline taxes.
It would mark a sea change in state tax structure, a shift from income to consumption taxation.
“We are at a place where we can finally tell the hard-working people of Mississippi we can eliminate the tax on work,” House Ways and Means Chairman Trey Lamar, HB1’s author, told his colleagues.
The measure passed the House 88-24. It gained some Democratic support in the supermajority Republican House, with nine Democrats voting in favor, 24 against and 12 voting present.
The proposal garnered some bipartisan support because it includes at least a couple of items Democratic lawmakers have championed in the past: A gasoline tax to help fix crumbling roadways, and a reduction in the “grocery” tax, or the sales tax levied on unprepared food, of which Mississippi has the highest overall rate in the nation.
It still met with some Democratic opposition in part because it is a sea change toward more “regressive” taxation. Proponents say this is just, people should pay more for state services they use, such as roadways, and for things they buy as opposed to taxing income. Opponents say this places a proportionately higher tax burden on people of modest means.
“I would say the people hurt the most with this would be working people who have to put gas in their car to go to work or those who have to purchase materials to do a job,” House Democratic Leader Robert Johnson said.
Beyond that concern, opponents or skeptics worry that the foundation of the proposed tax overhaul would be built on shifting sands — a state economy that has been so rosy primarily from the federal government dumping billions of dollars in pandemic spending into Mississippi. With the federal spigot being cut off, some worry, the state economy could slump, and the massive tax cuts in this new plan could provide a state budget crisis, of which Mississippi has much experience, and underfunding of crucial services such as schools, roads, health care and law enforcement.
The largest hurdle Republican House leaders face in seeing their tax plan through to law is not in garnering bipartisan support. It’s internecine disagreement with the Senate Republican leadership, which still appears to harbor abovementioned concerns about overhauling tax structure in uncertain economic times and betting on growth to cover massive tax cuts.
Senate leaders have said they want to enact more tax cuts, but their plan has not yet been released. Lt. Gov. Delbert Hosemann has provided some details of what he wants to see, but it would appear he wants a more cautious approach on cuts. He has not publicly opined on the tax increases in the House plan.
Quote of the Week
“Have you ever worn a belt and suspenders, lady? It’s a belt and suspenders approach.” — Rep. Trey Lamar, R-Senatobia, to Rep. Omeria Scott, D-Laurel, during floor debate on Lamar’s bill to eliminate the state income tax and raise other taxes.
“No. I have not worn a belt and suspenders. I don’t know anyone who has worn a belt and suspenders,” Scott replied.
In Brief
House will renew push to legalize mobile sports betting
House Gaming Committee Chairman Casey Eure, R-Saucier, told Mississippi Today he plans on taking another crack at legalizing mobile sports betting in the state. In 2024, the House and Senate passed versions of legislation to permit online sports betting, but never agreed on a final proposal. Some lawmakers raised concerns that gambling platforms would have no incentive to partner with smaller casinos, and most of the money would instead flow to the Mississippi Gulf Coast’s already bustling casinos. Proponents say legalization would undercut the influence of illicit offshore sports betting platforms.
“I’ve been working on this bill for many years and I’m just trying to satisfy any concerns that the Senate may have so we can pass this and start collecting the tax dollars that the state deserves and not allowing everyone to place bets with these offshore accounts,” Eure said. “I feel like the state is losing between $40-$80 million a year in tax revenue.”
Sports wagering has been permitted in the state for years, but online betting has remained illegal amid fears the move could harm the bottom line of the state’s brick-and-mortar casinos. Mobile sports betting is legal in 30 states and Washington, D.C., according to the American Gaming Association. — Michael Goldberg
Hosemann makes Senate committee chair changes
Republican Lt. Gov. Delbert Hosemann last week named new chairmen of committees, after former state Sen. Jenifer Branning was sworn into office as a new justice on the Mississippi Supreme Court.
Sen. Chuck Younger, a Republican from Columbus, previously led the Senate Agriculture Committee and will replace Branning as chairman of the Transportation Committee. Sen. Neil Whaley, a Republican from Potts Camp, previously led the Senate Wildlife, Fisheries and Parks Committee, but will now lead the Senate Agriculture Committee.
Here are the other changes to Senate committees:
Sen. Ben Suber, a Republican from Bruce, will be the new chairman of the Senate Wildlife, Fisheries and Parks Committee
Sen. Bart Williams, a Republican from Starkville, is the new chairman of the Senate Public Property Committee
Sen. Scott DeLano, a Republican from Gulfport, will lead the Senate Technology Committee
Sen. Robin Robinson, a Republican from Laurel, will chair the Senate Labor Committee
Sen. Angela Turner Ford, a Democrat from West Point, will lead the Senate Drug Policy Committee. — Taylor Vance
What’s in a name? Democratic Rep. Scott hopes GOP majority will pass ‘Donald J. Trump Act’ bills
Perhaps tired of seeing many measures she authors ignored or shot down in flames by the Republican supermajority in the Mississippi Legislature, Democratic Rep. Omeria Scott of Laurel is trying a new strategy: naming bills after Republican President-elect Trump.
For this session, Scott has authored: House Bill 61, the “Donald J. Trump Voting Rights Restoration Act;” House Bill 62, the “Donald J. Trump Ban-The-Box Act … to prohibit public employers from using criminal history as a bar to employment;” and House Bill 249, the “Donald J. Trump Early Voting Act.” — Geoff Pender
More bills filed to criminalize abortion
Since the 2022 Dobbs Supreme Court decision overturned the constitutional right to an abortion, Mississippi lawmakers have proposed bills to criminalize workarounds to the state’s strict abortion ban – including criminalizing the abortion pill and out-of-state abortions. The 2025 legislative session is no exception.
Rep. William Tracy Arnold, R-Booneville, filed House Bill 616 that would make it a felony to manufacture or make accessible medication abortion. Anyone convicted of the crime would be subject to a fine between $1,000 and $5,000, as well as imprisonment between two and five years. Last year, about 250 Mississippians each month requested medication abortion from Aid Access, the only online telemedicine service supplying medication abortion via mail in the U.S.
Helping a minor receive an abortion would also be criminalized under House Bill 148 filed by Rep. Mark Tullos, R-Raleigh. That would include transporting a minor out of state to undergo an abortion, as well as helping a minor procure a medication abortion – both of which would be punishable by not less than 20 years in prison or a fine of not less than $50,000. — Sophia Paffenroth
By the Numbers
$1.1 billion
The estimated net annual cost of the House plan to eliminate the state income tax and raise sales taxes, once fully phased in. Proponents say economic growth would allow the state budget, currently about $7 billion a year, to absorb the cut. Eliminating the income tax would cost the state $2.2 billion in revenue, but the House plan would raise about $1.1 billion in other taxes in offset.
0
The amount of income tax Mississippians would pay after a 10-year phased in elimination of the state income tax. With previous cuts being phased in, state income taxes next year will already be reduced to 4%, among the lowest rates in the nation.
8.5 %
The new Mississippi sales tax, up from current 7%, under the House tax plan assuming most local governments would not opt out of adding a new 1.5% local sales tax.
13 cents more a gallon
The cost of the House’s proposed new 5% gasoline tax, based on last week’s average cost of gasoline in Mississippi of $2.62. The new 5% tax would be on top of the flat 18.4 cents a gallon current state excise on gasoline.
4%
The tax on unprepared food once a reduction of the current 7% would be phased in over a decade under the House plan. The state would over time reduce its sales tax on such groceries to 2.5%, but local governments would add a 1.5% sales tax to such items unless they opt out.
Full Legislative Coverage
Lawmakers must pass new legislation to improve access to prenatal care
Lawmakers will file another bill this session to help low-income pregnant women get into the doctor earlier – after the federal government rejected the program set up under last year’s law, because of discrepancies between what was written into state law and federal regulations for presumptive Medicaid eligibility. Read the story.
Proposal: eliminate income tax, add 5% tax on gas, allow cities, counties to levy local sales tax
House leaders last week unveiled a sweeping tax cut proposal that would eventually abolish the state income tax, slash taxes on groceries, increase local sales taxes and shore up funds for state and local road work. Read the story.
A new Mississippi law aims to limit jailing people awaiting mental health treatment. Is it working?
Officials say a new law to decrease the number of people being jailed solely because they need mental health treatment has led to fewer people with serious mental illness detained in jails – but the data is contradictory and incomplete. Lawmakers plan legislation to make more counties report the data. Read the story.
How soon we forget: Mississippi House push for record tax cuts revives fear of repeat budget crises
Eight years ago, from a combination of dozens of tax cuts the Legislature approved and a slumping economy, the state saw a budget crisis that resulted in severely underfunded schools, government layoffs, a near halt to building new roads and highways and problems maintaining the ones we have, too few state troopers on the highways and cuts to most major state services. Read the story.
NAACP legislative redistricting proposal pits two pairs of senators against each other
The Mississippi chapter of the ACLU has submitted a proposal to the courts to redraw the state’s legislative districts that creates two new majority-Black Senate districts and pits two pairs of incumbent senators against one another. Read the story.
Legislation to send more public money to private schools appears stalled as lawmakers consider other changes
Some top lawmakers in Mississippi’s Republican-controlled Legislature are prepared to make it easier for students to transfer between public schools but remain skeptical of sending more public money to private schools. Read the story.
House passes $1.1 billion income tax elimination-gas and sales tax increase plan in bipartisan vote
A bill that phases out the state income tax, cuts the state grocery tax and raises sales taxes and gasoline taxes passed the House of Representatives with a bipartisan vote on Thursday. Read the story.
Tate Reeves and other top Mississippi Republicans owe thanks to President Joe Biden
The tremendous cash surpluses that some state Republicans cite when defending their plan to eliminate the state’s income tax would not exist if not for the billions of dollars in federal funds that have been pumped into the state during Biden’s presidential tenure. Read the story.
Podcast: Mississippi transportation director discusses proposed new gasoline tax
Mississippi Department of Transportation Director Brad White tells Mississippi Today’s Geoff Pender and Taylor Vance he’s staying “in his lane” and out of the politics of a House tax overhaul that would eliminate the income tax and raise sales and gasoline taxes, but that he’s pleased lawmakers are trying to address the long running need for a steady new stream of money to help cover highway maintenance needs. Listen to the podcast.
This article first appeared on Mississippi Today and is republished here under a Creative Commons license.
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