Mississippi Today
MDE is spending millions on virtual tutoring service educators say is useful, though data shows it’s not widely used
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One year into a nearly $11 million deal, educators say access to a 24/7 tutoring service is a positive addition to their school districts, though usage data shows just 35% of students with access have used it at least once this school year.
The Mississippi Department of Education signed a $10.7 million contract with Paper, a virtual tutoring company, in March of 2022. The tutorial services are one effort to address learning loss caused by the pandemic and are funded by federal pandemic relief dollars. Paper has numerous contracts across the country, some of which have already ended because of poor student participation. Columbus City Schools in Ohio had a usage rate of 8% when the district cut ties, as reported by Chalkbeat.
READ MORE: How three Mississippi school districts are spending $207 million in federal relief funds
The contract required a minimum of 300 tutoring sessions a month, distributed evenly across the state’s six regional education communities. When asked if this goal was rigorous enough given the 320,000 Mississippi students grades 3-12 with access to Paper, Associate State Superintendent Marla Davis said it’s important to keep in mind that the state cannot mandate students use the service and that even if it was a low goal, it’s one that Paper has far exceeded. Students have used Paper over 2 million times this school year, with 285,000 of those uses being live one-on-one help sessions.
Paper provides 24/7 access to live tutoring through an instant messaging platform, but recently added a new feature that allows students to send voice recordings if they are not strong typists. Students are randomly matched with a tutor based on the subject they request, and can also upload essays for writing review or practice for the math state tests. The test prep, which does not involve a live tutor unless a student asks for help, accounts for 80% of the 2 million log-ons.
While more than a third of students with access have used the service at least once since the start of the school year, 18% are regular users.
Nicholas Munyan-Penny, assistant director of P-12 policy at national education civil rights group The Education Trust, said some states or districts have made their on-demand tutoring contracts results-based, requiring students to improve a certain amount for the contract to get paid. He said this seems like a better model to hold vendors accountable for providing high quality services, which some districts say has brought improved vendor engagement.
To date, Mississippi’s education department has paid Paper $4.5 million through flat-rate invoices.
The contract was originally presented as a ”high-dosage tutoring” option, a research-supported method of tutoring that involves a structured curriculum aligned with classroom work being taught during the school day in small groups with the same tutor each time, ideally three to four times a week.
Davis, the associate state superintendent, said while the state still encourages districts to use Paper frequently, the department has changed its language, calling the service “on-demand tutoring” to better reflect what Paper offers.
Paper participation varies significantly across the state, largely because districts get to choose how to implement the services. Some have incorporated it into structured class time or remediation activities, while others just encourage students to use it independently.
Districts with lower usage rates had a variety of reasons for why they were not utilizing the platform more, including students doing well enough that they didn’t need additional tutoring and having a local contract with a different virtual tutoring service to finish out first.
The Natchez-Adams School District has pursued in-person tutoring more closely resembling the high-dosage model, saying in an email that it’s what students and parents preferred, but that it hopes to push Paper more next year as well.
“When we see that usage is waning, we do get on the phone,” Davis said at the April 19 meeting of the state Board of Education. “We did quite a number of phone calls to districts and say ‘Hey, you all opted in to these tutorial services, they are free, is there anything we do to support you in the implementation?’”
Teresa Jackson, superintendent of the Winona-Montgomery school district, said the district decided to delay implementing Paper for a year because it received a grant from the education department to update textbooks and other curriculum materials.
“For us, it was just another thing to have to learn,” she said. “We actually think it is a very good program, it’s just that we were kinda saturated with curriculum products this year and we want our teachers to be very well trained in something before we ask them to use it.”
Jackson said training sessions are already scheduled to familiarize teachers with the service before summer school and the 2023-24 school year.
Other districts with high usage rates have cited the training provided by the local Paper representatives as instrumental to the adoption of the program. Davis said the regional representatives are all former Mississippi educators, an aspect she believes is unique to Mississippi’s services.
In the Quitman School District, where 87% of students have used Paper at least once, Curriculum Coordinator Shevonda Truman said the district asked its local representative to come work with teachers who were not utilizing it as often.
“When you have that kind of exposure, when you have that opportunity to really have someone show you the tools and how to use them in your classroom, individualizing it just for you and just for your kiddos, it makes a big difference,” she said.
Truman also said the majority of Paper usage in the district occurs during the school day, something other districts and state-level data have echoed.
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Munyan-Penny of The Education Trust said that on-demand tutoring services often do not have the characteristics that make high-dosage or intensive tutoring effective. Despite this, he was pleasantly surprised to hear that the majority of Paper usage in Mississippi is happening during the school day, as it helps ensure that students who need help are getting access to it.
Holmes County Superintendent Jennifer Wilson said shifting to incorporating Paper into the school day has improved participation in a rural district where many students struggle with home internet access. In December, only 3% of students had used the service at least once, a number that rose to 28% in April once they started using the math state test prep feature during the school day.
“We’re going to be looking at how else we can move the needle in terms of our usage of Paper so that we get the biggest return on the investment,” Wilson said.
Some teachers have said they feel like the investment is worth it and hope to see it continue.
“I’ve been a teacher for 12 years now, and this is the first time that they’ve pushed out something new like this that I was actually excited about and felt like was worth the money,” said Shundra Young, a biology teacher at Germantown High School in the Madison County School District.
Young said she uses Paper to help students review content they missed on benchmark tests, giving them a list of questions they’re required to go over with the Paper tutors. Students then upload screenshots of the conversation and take a mini-quiz afterward to make sure they understand what they went over with the tutor.
“From the beginning to the end of the conversation with the tutor, I’ve even seen more of an effort or students going from one or two-word answers to actually typing out things,” she said. “Sometimes they even start asking questions that weren’t on the list for them to ask, so I feel like, one, it’s really building confidence because it’s helping them realize they can get it, and the other thing is I have seen an increase in comprehension for the ones that have used it.”
Davis, the associate state superintendent, said she sees it as “premature” to comment on whether Paper is improving outcomes statewide since state test results aren’t available yet.
Results may not be in, but recent efforts to increase use of the platform have shown results. A “March Madness” contest accounted for 1.6 million Paper log-ons out of the overall 2 million this year. The contest specifically tracked activity in math games developed using Mississippi content standards to help students prepare for the state tests. If a student has trouble with a question in the math games, they can request a tutor to join them.
The success of the math prep questions has led Taylor McCain, an English Language Arts teacher at Jefferson Middle School in the Columbia School District, to request them for her subject area as well. This addition is one of the only things McCain said she would like to see changed though, as she has “thoroughly enjoyed” using the essay check feature in her classes to help with peer reviews of essays.
“(Paper) saves me so much time in grading essays,” she said. “Now the peer review of the rough draft is finished and they’re just going in for final edits, and I get to grade the whole finished essay instead of the rough draft and the peer review and then grading the whole essay.”
McCain said she likes how Paper’s system requires students to explain the prompt and what the tutor should be checking for. She added that the feedback from the tutors is always constructive criticism and does not merely fix things for students.
Other educators echoed this sentiment and said sometimes students express frustration that they don’t get the answers more quickly, but that it’s one thing teachers really appreciate about the platform.
“Tutors do not give them the answer, they talk them through it and talk them through how to get to it … asking them leading questions like a teacher would,” said Katherine Pitts, a math instructional coach in the Biloxi School District.
Pitts also said she has heard from some math teachers that high-achieving students have an easier time using the platform.
“Your higher achieving students know what questions to ask and so they know ‘this is what I need help in and this is what I don’t understand,’” she said. “Whereas some of our regular students, it’s kind of one of those things of ‘I don’t understand what I don’t understand,’ so it sometimes is difficult for them.”
Pitts said they’re planning to “use it as much as we can as long as we have it.” The state’s contract with Paper is slated to end in September 2024.
Pitts added the Biloxi School District wants the state to see that it’s being used and students are taking advantage of this resource.
Multiple districts expressed their desire for the state to make the service available after the expiration of the federal pandemic relief money. Davis said the education department has not discussed extending the contract yet, but she hopes to be able to since the department has received such positive feedback.
Munyan-Penny of The Education Trust said it should come down to whether or not there’s growth in student performance, particularly among students who are the most at need.
“If Mississippi does some evaluation work on how the Paper tutoring is going and they find that it’s actually making an impact, then that seems like maybe it’s something they do want to continue,” he said. “But I think it’s important to make sure that anecdotal positive feelings and experiences with the platform translate into actual gains.”
This article first appeared on Mississippi Today and is republished here under a Creative Commons license.
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https://www.biloxinewsevents.com/?p=237526
Mississippi Today
If Tate Reeves calls a tax cut special session, Senate has the option to do nothing
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An illness is spreading through the Mississippi Capitol: special session fever.
Speculation is rampant that Gov. Tate Reeves will call a special session if the Senate does not acquiesce to his and the House leadership’s wishes to eliminate the state personal income tax.
Reeves and House leaders are fond of claiming that the about 30% of general fund revenue lost by eliminating the income tax can be offset by growth in other state tax revenue.
House leaders can produce fancy charts showing that the average annual 3% growth rate in state revenue collections can more than offset the revenue lost from a phase out of the income tax.
What is lost in the fancy charts is that the historical 3% growth rate in state revenue includes growth in the personal income tax, which is the second largest source of state revenue. Any growth rate will entail much less revenue if it does not include a 3% growth in the income tax, which would be eliminated if the governor and House leaders have their way. This is important because historically speaking, as state revenue grows so does the cost of providing services, from pay to state employees, to health care costs, to transportation costs, to utility costs and so on.
This does not even include the fact that historically speaking, many state entities providing services have been underfunded by the Legislature, ranging from education to health care, to law enforcement, to transportation. Again, the list goes on and on.
And don’t forget a looming $25 billion shortfall in the state’s Public Employee Retirement System that could create chaos at some point.
But should the Senate not agree to the elimination of the income tax and Reeves calls a special session, there will be tremendous pressure on the Senate leadership, particularly Lt. Gov. Delbert Hosemann, the chamber’s presiding officer.
Generally speaking, a special session will provide more advantages for the eliminate-the-income-tax crowd.
First off, it will be two against one. When the governor and one chamber of the Legislature are on the same page, it is often more difficult for the other chamber to prevail.
The Mississippi Constitution gives the governor sole authority to call a special session and set an agenda. But the Legislature does have discretion in how that agenda is carried out.
And the Legislature always has the option to do nothing during the special session. Simply adjourn and go home is an option.
But the state constitution also says if one chamber is in session, the other house cannot remain out of session for more than three days.
In other words, theoretically, the House and governor working together could keep the Senate in session all year.
In theory, senators could say they are not going to yield to the governor’s wishes and adjourn the special session. But if the House remained in session, the Senate would have to come back in three days. The Senate could then adjourn again, but be forced to come back if the House stubbornly remained in session.
The process could continue all year.
But in the real world, there does not appear to be a mechanism — constitutionally speaking — to force the Senate to come back. The Mississippi Constitution does say members can be “compelled” to attend a session in order to have a quorum, but many experts say that language would not be relevant to make an entire chamber return to session after members had voted to adjourn.
In the past, one chamber has failed to return to the Capitol and suffered no consequences after the other remained in session for more than three days.
As a side note, the Mississippi Constitution does give the governor the authority to end a special session should the two chambers not agree on adjournment. In the early 2000s, then-Gov. Ronnie Musgrove ended a special session when the House and Senate could not agree on a plan to redraw the state’s U.S. House districts to adhere to population shifts found by the U.S. Census.
But would Reeves want to end the special session without approval of his cherished income tax elimination plan?
Probably not.
In 2002 there famously was an 82-day special session to consider proposals to provide businesses more protection from lawsuits. No effort was made to adjourn that session. It just dragged on until the House finally agreed to a significant portion of the Senate plan to provide more lawsuit protection.
In 1969, a special session lasted most of the summer when the Legislature finally agreed to a proposal of then-Gov. John Bell Williams to opt into the federal Medicaid program.
In both those instances, those wanting something passed — Medicaid in the 1960s and lawsuit protections in the 2000s — finally prevailed.
This article first appeared on Mississippi Today and is republished here under a Creative Commons license.
Mississippi Today
On this day in 1898
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Feb. 22, 1898
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Frazier Baker, the first Black postmaster of the small town of Lake City, South Carolina, and his baby daughter, Julia, were killed, and his wife and three other daughters were injured when a lynch mob attacked.
When President William McKinley appointed Baker the previous year, local whites began to attack Baker’s abilities. Postal inspectors determined the accusations were unfounded, but that didn’t halt those determined to destroy him.
Hundreds of whites set fire to the post office, where the Bakers lived, and reportedly fired up to 100 bullets into their home. Outraged citizens in town wrote a resolution describing the attack and 25 years of “lawlessness” and “bloody butchery” in the area.
Crusading journalist Ida B. Wells wrote the White House about the attack, noting that the family was now in the Black hospital in Charleston “and when they recover sufficiently to be discharged, they) have no dollar with which to buy food, shelter or raiment.
McKinley ordered an investigation that led to charges against 13 men, but no one was ever convicted. The family left South Carolina for Boston, and later that year, the first nationwide civil rights organization in the U.S., the National Afro-American Council, was formed.
In 2019, the Lake City post office was renamed to honor Frazier Baker.
“We, as a family, are glad that the recognition of this painful event finally happened,” his great-niece, Dr. Fostenia Baker said. “It’s long overdue.”
This article first appeared on Mississippi Today and is republished here under a Creative Commons license.
Mississippi Today
Memorial Health System takes over Biloxi hospital, what will change?
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by Justin Glowacki with contributions from Rasheed Ambrose, Javion Henry, McKenna Klamm, Matt Martin and Aidan Tarrant
BILOXI – On Feb. 1, Memorial Health System officially took over Merit Health Biloxi, solidifying its position as the dominant healthcare provider in the region. According to Fitch Ratings, Memorial now controls more than 85% of the local health care market.
This isn’t Memorial’s first hospital acquisition. In 2019, it took over Stone County Hospital and expanded services. Memorial considers that transition a success and expects similar results in Biloxi.
However, health care experts caution that when one provider dominates a market, it can lead to higher prices and fewer options for patients.
Expanding specialty care and services
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One of the biggest benefits of the acquisition, according to Kristian Spear, the new administrator of Memorial Hospital Biloxi, will be access to Memorial’s referral network.
By joining Memorial’s network, Biloxi patients will have access to more services, over 40 specialties and over 100 clinics.
“Everything that you can get at Gulfport, you will have access to here through the referral system,” Spear said.
One of the first improvements will be the reopening of the Radiation Oncology Clinic at Cedar Lake, which previously shut down due to “availability shortages,” though hospital administration did not expand on what that entailed.
“In the next few months, the community will see a difference,” Spear said. “We’re going to bring resources here that they haven’t had.”
Beyond specialty care, Memorial is also expanding hospital services and increasing capacity. Angela Benda, director of quality and performance improvement at Memorial Hospital Biloxi, said the hospital is focused on growth.
“We’re a 153-bed hospital, and we average a census of right now about 30 to 40 a day. It’s not that much, and so, the plan is just to grow and give more services,” Benda said. “So, we’re going to expand on the fifth floor, open up more beds, more admissions, more surgeries, more provider presence, especially around the specialties like cardiology and OB-GYN and just a few others like that.”
For patient Kenneth Pritchett, a Biloxi resident for over 30 years, those changes couldn’t come soon enough.
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Pritchett, who was diagnosed with congestive heart failure, received treatment at Merit Health Biloxi. He currently sees a cardiologist in Cedar Lake, a 15-minute drive on the interstate. He says having a cardiologist in Biloxi would make a difference.
“Yes, it’d be very helpful if it was closer,” Pritchett said. “That’d be right across the track instead of going on the interstate.”
Beyond specialty services and expanded capacity, Memorial is upgrading medical equipment and renovating the hospital to improve both function and appearance. As far as a timeline for these changes, Memorial said, “We are taking time to assess the needs and will make adjustments that make sense for patient care and employee workflow as time and budget allow.”
Unanswered questions: insurance and staffing
As Memorial Health System takes over Merit Health Biloxi, two major questions remain:
- Will patients still be covered under the same insurance plans?
- Will current hospital staff keep their jobs?
Insurance Concerns
Memorial has not finalized agreements with all insurance providers and has not provided a timeline for when those agreements will be in place.
In a statement, the hospital said:
“Memorial recommends that patients contact their insurance provider to get their specific coverage questions answered. However, patients should always seek to get the care they need, and Memorial will work through the financial process with the payers and the patients afterward.”
We asked Memorial Health System how the insurance agreements were handled after it acquired Stone County Hospital. They said they had “no additional input.”
What about hospital staff?
According to Spear, Merit Health Biloxi had around 500 employees.
“A lot of the employees here have worked here for many, many years. They’re very loyal. I want to continue that, and I want them to come to me when they have any concerns, questions, and I want to work with this team together,” Spear said.
She explained that there will be a 90-day transitional period where all employees are integrated into Memorial Health System’s software.
“Employees are not going to notice much of a difference. They’re still going to come to work. They’re going to do their day-to-day job. Over the next few months, we will probably do some transitioning of their computer system. But that’s not going to be right away.”
The transition to new ownership also means Memorial will evaluate how the hospital is operated and determine if changes need to be made.
“As we get it and assess the different workflows and the different policies, there will be some changes to that over time. Just it’s going to take time to get in here and figure that out.”
During this 90-day period, Erin Rosetti, Communications Manager at Memorial Health System said, “Biloxi employees in good standing will transition to Memorial at the same pay rate and equivalent job title.”
Kent Nicaud, President and CEO of Memorial Health System, said in a statement that the hospital is committed to “supporting our staff and ensuring they are aligned with the long-term vision of our health system.”
What research says about hospital consolidations
While Memorial is promising improvements, larger trends in hospital mergers raise important questions.
Research published by the Rand Corporation, a nonprofit, nonpartisan research organization, found that research into hospital consolidations reported increased prices anywhere from 3.9% to 65%, even among nonprofit hospitals.
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The impact on patient care is mixed. Some studies suggest merging hospitals can streamline services and improve efficiency. Others indicate mergers reduce competition, which can drive up costs without necessarily improving care.
When asked about potential changes to the cost of care, hospital leaders declined to comment until after negations with insurance companies are finalized, but did clarify Memorial’s “prices are set.”
“We have a proven record of being able to go into institutions and transform them,” said Angie Juzang, Vice President of Marketing and Community Relations at Memorial Health System.
When Memorial acquired Stone County Hospital, it expanded the emergency room to provide 24/7 emergency room coverage and renovated the interior.
When asked whether prices increased after the Stone County acquisition, Memorial responded:
“Our presence has expanded access to health care for everyone in Stone County and the surrounding communities. We are providing quality healthcare, regardless of a patient’s ability to pay.”
The response did not directly address whether prices went up — leaving the question unanswered.
The bigger picture: Hospital consolidations on the rise
According to health care consulting firm Kaufman Hall, hospital mergers and acquisitions are returning to pre-pandemic levels and are expected to increase through 2025.
Hospitals are seeking stronger financial partnerships to help expand services and remain stable in an uncertain health care market.
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Source: Kaufman Hall M&A Review
Proponents of hospital consolidations argue mergers help hospitals operate more efficiently by:
- Sharing resources.
- Reducing overhead costs.
- Negotiating better supply pricing.
However, opponents warn few competitors in a market can:
- Reduce incentives to lower prices.
- Slow wage increases for hospital staff.
- Lessen the pressure to improve services.
Leemore Dafny, PhD, a professor at Harvard and former deputy director for health care and antitrust at the Federal Trade Commission’s Bureau of Economics, has studied hospital consolidations extensively.
In testimony before Congress, she warned: “When rivals merge, prices increase, and there’s scant evidence of improvements in the quality of care that patients receive. There is also a fair amount of evidence that quality of care decreases.”
Meanwhile, an American Hospital Association analysis found consolidations lead to a 3.3% reduction in annual operating expenses and a 3.7% reduction in revenue per patient.
This article first appeared on Mississippi Today and is republished here under a Creative Commons license.
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