LAKE CHARLES — Sheriff’s deputies accompanied Federal Emergency Management Agency workers to Terra Hillman’s fenced-in property Jan. 29. They were there to remove the camper she’s lived in since Hurricane Laura plowed through her home in August 2020.
Hillman’s is one of three households in Calcasieu Parish who still need temporary shelter as they struggle to rebuild after the historic 2020 hurricane season. Their personal stories reveal gaps that remain in the disaster recovery process, even as the area sees a boom in multifamily housing construction.
FEMA set a Feb. 28 deadline to remove the remaining trailers from Calcasieu Parish, though the agency did not respond to questions about why it went to Hillman’s property a month early.
When FEMA arrived at her property, Hillman entered her damaged house and would not speak with officials except to request they leave. About an hour later, they left without taking the temporary trailer.
Damage to Hillman’s home has made it difficult for her to repair. Her insurance company initially paid to repair her roof but denied the rest of her damage claims, including home leveling costs, which she said came to more than $300,000. But after her insurance company filed for bankruptcy, Hillman received no additional reimbursements. Court records show she’s suing the Louisiana Insurance Guaranty Association to recoup her losses.
“I’ve tried to re-tarp it [the roof] a few times myself because nobody else would do it because it’s dangerous …” Hillman said. “The weather around here just makes a joke of the tarps and stuff, and so the water just pours in half the house.”
Tarps cover the damage Hurricane Laura inflicted in 2020 upon Terra Hillman’s home in Lake Charles. (Chris Vinn for Louisiana Illuminator.
Reached last week, Hillman said she was still living in her trailer while repairs to her home continue. A freak winter ice storm in February 2021 damaged her plumbing, adding to the fixes needed.
Hillman applied for help from Restore Louisiana, the program providing federal grants for homeowners affected by natural disasters in 2020-21. She was initially awarded $19,000 but appealed the award amount. She has since been approved for $325,000 to cover the full demolition and rebuild. However, she said the process has been slow.
Restore Louisiana program’s deadline for issuing grant award agreements was Nov. 1, 2024.
The Louisiana Office of Community Development, which oversees the program, has closed over 13,000 grant agreements, obligating more than $1.06 billion, spokesman Marvin McGraw told the Illuminator.
“Of the 20,803 submitted applications, 99.9% of grant award determinations have been completed, with only 12 homeowners awaiting a final award decision,” McGraw said.
The program expects to finalize any outstanding awards by March 31, he added.
“At this stage, all homeowners have been notified of their program status, and any remaining delays are likely due to missing documentation or unmet program requirements,” McGraw said.
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Financial hardships hinder recovery
Before it was removed from her property, Diana Betters lived in a FEMA trailer in south Lake Charles, outside of city limits. She shared it with six other family members since her manufactured home sustained storm damage in 2020 that included busted pipes and a mold infestation visible around holes in the roof, walls and floors.
“I don’t know how much mold has built up. We’ve been buying the mold stuff and spraying and scrubbing,” Betters said.
Despite efforts to secure more permanent housing after the storms, she faced credit checks and financial hurdles, including a $650 sewer repair.
Betters said she was awarded $75,000 from Restore Louisiana.
“I went and looked at the double-wide homes, and they want $149,000,” Betters said. “What I’m gonna do with it? Well, it’s a down payment, then the rest gonna fall on me. I already have a mortgage” for the damaged home.
Betters said she turned down housing options in nearby Sulphur and Iowa because she didn’t want her 11-year-old granddaughter to change schools. She considered two apartments near McNeese State University but didn’t qualify for a lease because of her low credit score.
According to documents Hillman and Betters received from FEMA and shared with the Illuminator, their trailer rents increased in January, with residents subjected to additional penalties should they continue to live in them beyond February.
Hillman said her $50 monthly rent increased to $200 in January, but she was unsure of what fees she would owe for continuing to live in her trailer past Feb. 28. Betters said her rent rose from $359 to more than $700 in 2024.
Despite the Feb. 28 deadline, FEMA representatives showed up at Betters’ property Jan. 30 and ordered her family to vacate the trailer. As the family packed their belongings, contract workers started removing the trailer skirting to prepare it for removal. But just as they had at Hillman’s home, FEMA workers left the property without the trailer when reporters with the Illuminator and KPLC-TV arrived.
Betters told the Illuminator FEMA officials returned without warning the next day to remove the trailer. She and her family are now back to living in their hurricane-damaged home while they save for something new.
“We’re bunched up in here like sardines,” Betters said, explaining that she’s using some rooms in her damaged home for storage space.
FEMA would not answer specific questions about Betters or Hillman but said in an email that its Direct Housing Mission program ended Feb. 28. When a move-out is completed, FEMA said its campers are “not typically removed from the property on the same day.
Ceiling damage is visible in a section of Terra Hillman’s home in Lake Charles that Hurricane Laura damaged in 2020. (Chris Vinn for Louisiana Illuminator)
Nearly 20 years of disputes
Sulphur resident Ronnie Hossain has lived in FEMA trailers since 2005, when Hurricane Rita leveled the southwest corner of Louisiana. He has been involved in a lengthy dispute with local officials over rebuilding his storm-damaged home, and FEMA put his trailer on its removal list with the two others left over from the 2020 storms.
Hossain said his FEMA trailer was scheduled for repossession for 9 a.m. Jan. 31. However, no one from FEMA arrived when the time came. He attributes the no-show to reporters who were present during previous removal attempts earlier that week.
Hossain claims FEMA wrongly accused him of violations in an attempt to force him out of his temporary housing and that local officials have been unhelpful, further complicating efforts to rebuild his home. He also said that FEMA cited him for failing to meet with a caseworker, but he alleges no caseworker has ever visited his property.
Hossain said he had been paying rent for the FEMA trailer, which recently increased from $225 to $475 per month. Now, he claims, FEMA is demanding $1,600 in rent, an amount he says is unreasonable.
Sulphur Mayor Mike Danahay said Hossain has been entangled in zoning and permitting issues since Hurricane Rita. He has violated city ordinances by having multiple structures on a lot zoned for one single-family dwelling, according to the mayor.
Hossain said the trailer he had been living in since Rita was damaged during Hurricane Laura in 2020. FEMA replaced it, and he removed the original one from his property six months ago.
Hossain has yet to move into his house, and Danahay says he has repeatedly failed to meet deadlines for completing construction. The mayor said Hossain had electrical and plumbing work done without the necessary permits, which has prevented city inspectors from ensuring the home meets safety standards. Despite years of attempted cooperation, officials eventually had to start enforcing ordinances, Danahay said.
The mayor maintains the city’s goal is compliance, not punishment.
“I think we’ve been more than patient with this gentleman to get his house in order so he can move back in,” Danahay stated. “All we are asking him to do is complete the house and do it right to ensure safety.”
Hossein told the Illuminator he has permits to work on the house.
Hossain was locked out of his FEMA trailer Feb. 23, and it was removed from the property March 3, he said. Additionally, he claims FEMA sent a notice to the Internal Revenue Service to garnish more than $1,600 from his monthly income.
He said has been in contact with Restore recently to renegotiate the terms of his grant to continue rebuilding his house.
Multifamily construction boom replacing damaged housing stock
Hurricanes Laura and Delta took dead aim at southwest Louisiana and damaged approximately 44,000 homes, according to a 2020 study. About half of the Calcasieu Parish housing stock was impacted.
More than 750 damaged homes in Lake Charles have either been repaired or rebuilt since 2020, city spokeswoman Katie Harrington said. Additionally, more than 900 new multi-family units have come online or are in the process of being developed.
Woodring Apartments in downtown Lake Charles just marked its grand opening and offers affordable rates for qualifying tenants. Construction is well underway at the 72-unit Calcasieu Heights and Capstone at the Oaks, with 120 apartments. Both properties are intended for senior housing.
Mid-City Lofts, a 46-unit mixed income development, is under construction on a portion of what was once the Lloyd Oaks Housing Development. What’s left of Lloyd Oaks is also being redeveloped.
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Louisiana Illuminator is part of States Newsroom, a nonprofit news network supported by grants and a coalition of donors as a 501c(3) public charity. Louisiana Illuminator maintains editorial independence. Contact Editor Greg LaRose for questions: info@lailluminator.com.
SUMMARY: The Airship Project, initiated by the United Way of Northeast Louisiana, helps the community protect property by educating them about legal documents like wills and deeds. Part One of the project focused on property title issues after 2020 storms, while Part Two addresses questions about wills and deeds. The goal is to help families understand property protection and ensure their legacies are preserved. Workshops will be held on April 3, April 10, and June 5, offering both in-person and virtual options. Participants can register via the United Way website or call 211. Legal consultations are available through the Northeast Louisiana Bar Foundation.
www.thecentersquare.com – By Emilee Calametti | The Center Square – (The Center Square – ) 2025-03-31 15:37:00
(The Center Square) — A recent audit showed the town of Montgomery lacked several supporting documents, including vendor payments, operating losses, and meeting minutes for the Board of Aldermen.
After failing to complete an audit report before the deadline and reconcile financial accounts, the Louisiana Legislative Auditor’s Office released an audit summary on March 26 detailing its findings for Montgomery’s 2023 fiscal year.
The independent auditor did not provide an opinion due to the findings.
“We do not express an opinion on the accompanying financial statements of the governmental activities, business-type activities, and each major fund of the town,” the report said. “Because of the significance of the matter described in the Basis for Disclaimer of Opinion section of our report, we have not been able to obtain sufficient appropriate audit evidence to provide a basis for an audit opinion on the financial statements.”
The auditor could not perform necessary procedures due to the lack of documentation concerning transactions and bank reconciliations. An analysis by management showed that the town overlooked adopting a budget for the audited period.
No meeting minutes for the Board of Aldermen were recorded, for the year ending Dec. 31, 2022, concerning budget. The lack of minutes is reported by the auditor to be an administrative oversight. Failing to adopt a budget violates state law and the Home Rule Charter.
The schedule of findings provided by the independent auditor states no documentation was available to support various vendor payments for the first quarter of 2023.
Findings also showed the utility system reported substantial operating losses, which resulted in a depletion of finances. Rates were not adjusted to offset costs, resulting in a significant decrease in funds. Montgomery officials submitted the audit late in violation of state law.
There were also cases of reconciliation issues and payroll documentation. According to the auditor, the bank accounts operated by the town had not been properly reconciled. As for payroll, employees recorded their timesheets but there is no record of supervisor approval for some.
The different findings were originally reported in 2021, some in 2022, and now again for the 2023 audit.
Montgomery, population 620, is located in north central Louisiana on the west bank of the Red River.
Emilee Ruth Calametti serves as staff reporter for The Center Square covering the Northwestern Louisiana region. She holds her M.A. in English from Georgia State University and soon, an additional M.A. in Journalism from New York University. Emilee has bylines in DIG Magazine, Houstonia Magazine, Bookstr, inRegister, The Click News, and the Virginia Woolf Miscellany.She is a Louisiana native with over seven years of journalism experience.
SUMMARY: New Orleans is preparing for strong storms on Monday, with the potential for severe weather as a cold front approaches. The day is expected to be the only active weather day this week, with rain chances peaking at around 60% from morning to early afternoon. Temperatures will be in the lower 80s, following a record high of 86 degrees. After Monday, the weather is predicted to be warm and dry, with highs rising close to 90 by the week’s end. Although the week will start warm and humid, a chance of rain may return next weekend.
Meteorologist Alexandra Cranford says most rain will happen from morning to early afternoon Monday.
